Terms And Conditions

Terms & Conditions

See below for the following T&Cs:

• Instagram Contest
• Events & Cancellations

You can read our Privacy Policy here.

Giveaway on Instagram

Date Posted: 10th January 2025

Instagram users participate in our contest posts, and who follow the post's instructions, will be selected at random to win the nominated prize, which can be collected from our venue. Winners will be contacted by in-app direct messaging. Acceptance of the prize grants Bonnie & Wild permission to reshare winner's username, and if relevant their content. If we do not receive a reply within one week of notifcation, we will select another participant at random. Contests with prizes containing alcohol can only be entered by over-18s. B&W management's decision is final. No cash alternative will be offered.

Events and Cancellations

Date Posted: 15th August 2023

RESERVATIONS, DEPOSITS & PAYMENT
One, two or all three rooms can be booked - minimum four-hour booking. The room hire fee should be paid
within 24 hours of making a reservation. This can be done either by secure payment link or in person. This is
your deposit.
All additional costs, including pre-ordered food and drink, entertainment, etc must be paid for in advance.
Invoices should be settled in advance of your event.

CANCELLATIONS
We understand that accidents and illnesses happen and will try to accommodate cancellations and
rescheduling as much as possible. We cannot issue refunds with less than 48 hours’ notice. The following
gives you notice of what refund you can expect in the event you cancel:

• Less than one week’s notice - pre-ordered drink costs refunded
• Less than two week’s notice - pre-ordered food and drink costs refunded
• More than two weeks’ notice - deposit and pre-ordered food and drink costs refunded

Please note that additional costs incurred in the run-up to your event, such as for catering, booking DJs,
mixologists, musicians, sommeliers, etc, will still be passed on.

ORDERING FOOD
Food can be pre-ordered from various menus. Where possible, we will try to accommodate dietary
requirements given notice. We require all menu choices to be made in writing 10 days prior to your event.
It is up to the individual booking the event to contact guests for allergens. This should be passed on to
Bonnie & Wild in good time, with guest’s names and details of allergy and food ordered. Given the nature of
the Food Hall we cannot guarantee no cross contaminations. Our full list of allergens can be viewed at www.
bonnieandwildmarket.com/allergens
Menu items and final costs may differ from those stated on the menus due to market price changes. We will
advise you of this at the earliest opportunity.
Any cancellations of set private dining menu guests less than 24 hours will be charged the full price.
For private dining bookings all guests should choose from the same menu (either Creel Caught or Leith
Woks). It is possible to select from both but cannot always guarantee synchronised service times.

MUSIC & VIDEO
Video content can be displayed on our AV screens on condition all copyright has been cleared. The booker
will be liable for any infringements. If you wish your film or slideshow played it must be supplied at least
one week in advance and in MP4 format. Maximum file size 100MB and subject to screen size of 1920px by
1080px.
We will have music playing on our PA system, but you may also bring your own music on a device that we can
link up to our system.

DRINKS
Drinks can be pre-purchased and served on arrival and/or during your event. Alternatively, we can staff and
manage the private bar for you. Please ask to see our full drinks list.

SERVICE CHARGE
All parties with more than 12 guests will be subject to a 10% service charge.