Privacy Policy
Bonnie & Wild’s Privacy Notice
Bonnie & Wild Ltd is committed to respecting your privacy and protecting your personal data. This privacy notice informs you about the data-processing practices carried out by Bonnie & Wild and also tells you about your privacy rights and how the law protects you.
If you have any queries or concerns in regards your personal information or our practices, please contact our Communications Director, Colin Campbell, Bonnie & Wild, St James Quarter, Edinburgh EH1 3AE or email hello@bonnieandwildmarket.com
Purpose of this Privacy Notice
This privacy notice aims to give you information on how Bonnie & Wild collects and processes your personal data, including any data you provide to us. It is important you read this privacy notice together with any additional policies we may provide when we are collecting or processing personal data about you so you are fully aware of how and why we are using your data. This privacy notice supplements other notices and is not intended to override them.
By visiting our website or by corresponding with us by phone, email, social media, or otherwise, you are acknowledging you have read this privacy notice.
1. Who we are and the information we collect
We are Bonnie & Wild Ltd, a limited company registered in Scotland SC643961. Bonnie & Wild’s registered office is at Radleigh House, 1 Golf Road, Glasgow G76 7HU .
Depending on how you interact with us, we may collect, use, store and transfer the following kinds of personal data about you:
Identity Data: includes first and last name, job title and organisation
Contact Data: includes address, email address and telephone numbers, social media usernames
Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website
Usage Data: includes information about how you use our website (in particular the pages users visit most often) and interact with us.
In addition to the above, we collect information automatically about your visit to our website. (Please see our Cookies section below for more details.) We gather general information about the use of our website, in particular, the pages users visit most often. We may also track popular links on emails originating from us. We may use this information to personalise the way our website is used to improve the service we provide to users. Wherever possible, we use aggregated or anonymous information that does not identify individuals.
We collect sensitive personal data/special categories of personal data (including details of your special needs or requirements (if any)). We will take extra care when processing this personal data.
2. Use of personal information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Where it is necessary for our legitimate interests (or those of a third party), such as processing orders, and your interests and fundamental rights do not override those interests
Where we need to comply with a legal or regulatory obligation
Where you have consented to us processing your personal information (for example, emailing you with special offers on other products and services we think you might like).
3. Your information
3.1 Collecting your information
We collect personal information that you give us. This includes:
when you provide information to us as a stakeholder via email
fill in forms on our website including the “contact us” or “sign up” forms
interacting with us on social media
provide information given out over the phone or in person, for example, while reserving a table
reserve tables, book events or purchase gift vouchers
sign-up to our wifi.
3.2 How we use your data
We use your data to:
Respond to any queries you raise with us
Understand how we can improve our services
Send you communications that may be of interest to you, either electronically or otherwise
In the event of ordering and transactions, we may send your data to credit reference agencies to prevent fraudulent purchases, and subsequently use any resulting information.
3.3 Marketing
It is your choice whether you receive information such as marketing from us. If you indicated that you are interested in receiving regular information about Bonnie & Wild’s activities, we will send you communications electronically. We will not contact you for marketing purposes unless you have given your prior consent. If, at any time, you no longer wish to receive this information, please send a written request to hello@bonnieandwildmarket.com
All of our email marketing correspondence gives you the option to opt-out of receiving further marketing emails. However, you will still receive emails related to an enquiry should you submit a query via our contact form.
We may also send you information about products and services that we think you might like, as well as those of our partner companies, notably the concessions within the Bonnie & Wild food hall.
3.4 Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your data to those employees, agents, contractors and third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
3.5 Sharing information
The information you provide to us will be treated as confidential and will be processed only by our employees. We may disclose your personal data to other third parties who act for us for the purposes set out in his notice.
We use a third party provider Stampede to deliver our newsletters.
3.6 Transfers outside the EU
The information that we collect from you may be processed at a destination outside of the European Economic Area (“EEA”). We will take steps necessary in accordance with applicable data protection legislation to ensure that your information is treated securely and in accordance with this privacy notice, in particular ensuring that appropriate technical and organisational safeguards are in place for processing.
3.7 Your rights
You have the right at any time to:
Request access to your personal data – commonly known as a “data subject access request”. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it
Request correction of your personal data – if the information we hold is incomplete or inaccurate
Request erasure of your personal data – to ask us to delete or remove data
Object to processing of your personal data – to ask us to stop processing your data
Request the restriction of processing of your personal information. This enables you to ask us to suspend processing of personal information about you, for example if you want us to establish its accuracy or reason for processing it
Request the transfer of your personal data to another party
Withdraw your consent to the processing of personal information at any time
If you would like to exercise any of your rights above, please contact our Communications Director, Colin Campbell, at hello@bonieandwildmarket.com
You also have the right to make a complaint to the Information Commissioners Office (ICO), the UK supervisory body for data protection issues (www.ico.org) in relation to our use of your personal information.
4. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
5. Amendments
We may change this privacy notice from time to time. Any significant changes will be detailed on our website/s or we will make contact with you directly. This privacy notice was last updated in February 2021.
6. Privacy policies of other websites
Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
7. How to contact us
If you have any questions about Bonnie & Wild’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at: hello@bonnieandwildmarket.com or write to us at: Bonnie & Wild, St James Quarter, Edinburgh EH1 3AE.
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Bonnie & Wild has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office. Visit their website for further information: www.ico.org.uk
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org
How do we use cookies?
Bonnie & Wild uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality - Bonnie & Wild uses these cookies so that we recognise you on our website and remember your previously selected preferences. These may include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising - Bonnie & Wild uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website .
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.